Morongo Casino Resort & Spa

REVIEWS

(Bestway Inn)

Reviews

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babbby. Jaay
★☆☆☆☆

This is a VERY BAD HOTEL /MOTEL! There are no lights . Overcharged me for a 2 bed and only can have 3 people in it for almost 90$????????this is not a 4 or 5 star hotel So what is the cause of these outrageous prices ! The people are disgusting! The air barely work . Get me OUT OF HERE TODAY ! I do not recommend this hotel / motel STAY AWAY !!!

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Ryan M
★★★★★

5 star destination resort. Did my anniversary here ????????

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Glenn Fowler
★★★★☆

Very nice manager and reception worker. My room AC stopped working at 7 am as I was leaving for work. When I got home around 5 pm, a new AC was installed and the room was cool. I would call it a motel, not a hotel, but the rooms are clean and equipped and the people add stars by their attitude and actions. I will recommend to others.

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Luel Alamirew
★★★☆☆

I drove into this place because all the hotels in the area were booked. The old man in front office was nice. I paid $70 for one night. Which TBH is not too bad. But the first room they gave me was #118 and I soon as I walked in, there were few too many roches on the wall and over the bed which made me very uneasy. I pulled the bed covers to see how clean it was and all pellows had blood or feces stain. So I walked out and went back to the office and asked to be moved. And asked nicely to be moved to nicer room which the man at the front office happily did, to room #203 which was night and day. I did not see any roches in that room and all the bed sheets and pellows was clean no stain. The TV was pretty good size, lots of channels which was great. All in all not the worst experience but not the best either. Would I come back to stay here again? Well, it would have to be my last option for me to consider staying here again. (FYI Always choose non-smoking. I have noticed in many hotels/motel, the non-smoking rooms gets the better cleaning over all.)

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Raul Cruz
★☆☆☆☆

Don't waste your money here. This place is the definition of a "roach motel", complete with urine/blood-stained mattresses, broken door locks, broken furniture, and of course inadequate management. A few words that best describe the staff and management here would be: dismissive, deceitful, invasive, corrupt, and rude. This place needs to be shut down and their staff needs to be held accountable. I record and document every transgression that I encounter personally but I have been advised that it will be a slow process unless more people are willing to stand up for themselves.