We used to love this place but tonight has completely changed my mind - we ordered on the app as the lady suggested this would be quicker last time we ordered. We arrived 10 minutes early and it was already sitting there waiting. They then said “you can pick 2 desserts” (we had ordered hot donuts but obviously they didn’t have them… maybe?). I picked one slice of each of the 2 baklava in the display. We got home and the chips were completely soggy and “sweating” unlike other times where they have been super crunchy. We got through our food that was all mediocre compared to normal as it was dead cold and had obviously been sitting awhile. We then went to try the desserts, they were as hard as a rock. Like they had been there all week. Just disgusting, I won’t be returning after 10 plus years of coming here.