I waited about 10 minutes for my first refill. Then I asked for a box, and it has been 25 minutes since I’ve seen her again. The place is slow at this point, at about 10% capacity. It’s one of those ‘pay at the counter’ when you’re done type of places. I guess I could get up and pay and ask them for a box, but I like to test the business on how long it takes to do their job. I shouldn’t have to get up and ask again, while I’m leaving. Not to mention she also gave me a Togo cup when she finally brought my refill. Finished that pretty quick, and I’ve been outta Dr Pepper for another 20 minutes at this point. I’m gonna keep sitting here waiting I guess. But truthfully I’ve been ready to leave for about 40 minutes. Food was good.Update: 5 minutes later they actually brought me a box without me having to say something again. So they remembered. I was very polite the whole time, this is just a straight forward, honest review. Food was great, but the horrible service outweighed the entire experience. Hopefully the next time I decide to come, I receive better treatment.
