Until recently I would have rated this business 5 stars however a recent incident has left my wife and I not wanting to come back ever again. This week we went in, table for 2, as we often do. As the manager was seating us she exclaimed loudly in front of the other patrons. “Make sure you pay this time, last time you left without paying” and rudely slapped the menus down on the table. Luckily as I need my receipts for work I was able to produce the receipt from our last visit about a month prior and quickly showed the manager we had indeed paid but it seems her staff had wrongly charged us for another table. The receipt I had was not what we ordered and we seem to have paid for more than we should have. I should have checked before paying but I trusted they had it right on the day. Clearly flustered the manager fumbled through her notebook mumbling, I thought you didn’t pay, “I didn’t think my staff could have made the mistake” then said “well you sit down and we will take your order” At that point I told her we would be leaving and not coming back as she had embarrassed us in front of the other patrons. It has left us wondering if she is willing to speak to her regular customers this way, how do the staff get treated.
The food here is good, the time waiting and prices has always been good in the past. If you do eat here, just check your bill before you pay, hopefully you will be treated better than we were.
