Ordered wings for take out from Reeb House tonight. I asked before I ordered if they would do all flats and they said no problem. I ordered 20 wings and they said it would be 20-25 minutes. When I got there 25 min later they said it would be another 15 min. Having been a cook in a restaurant, this timeline tells me they didn’t even start the order yet. The server explained they were “super busy”. There was one large party (8-10 people) a maybe 5 small parties. There were at least 3 servers I could see. If you aren’t equipped to handle that on a Friday night, you’re in the wrong business. I had to wait outside for my food and keep checking in because I had two kids under 3 in the car and couldn’t leave them. I explained this and there was still no rush on my food. When it was finally ready, I left and upon returning home, found they not only DIDN’T do “flats only” but there were only 7 flats out of 20! Basically the OPPOSITE of what I asked for and was told would receive. The wings weren’t even good. Probably the worst I’ve had. I will NEVER go to Reeb House again. Terrible service and awful food. The only positive was one server and the girl at the bar were very friendly.
