We've been coming here for 5 years and whilst we love the food, the service can at times, be very poor. The waitresses need training on how to properly attend to customers. After they show you to your table, they walk off instead of immediately asking you if you'd like a drink. A standard in customer service.
Sometimes you sit there for 10-15 minutes before they come back, by then you're desperate for a drink!
One of the waitresses Lucy is excellent, but the others should look to her for guidance and professionalism.
The guy Daniel surely must recognise us after 5 years but always asks us what name we've booked under as if we are new patrons.
It's not hard to remember frequent customers names surely He also tends to be miserable most of the time as if he'd rather be anywhere else.
The food is great, cheap with generous servings.
Just don't go there expecting timely or good service.
