I am disappointed, the staff need hair tied off their faces and look more presentable, we were concerned that their hair would go in our food, being given the correct items would have been good - hardly any eye contact from the person serving, we waited far too long for the correct item and one of the drinks was only just warm!! no apology for the wrong order, I usually come here for a hot drink and a catch up, I feel their standards are slipping and their customer service was really poor. Might have to give it a miss for a while. 6/10
