I was double charged the night of the Super Bowl (Sunday, Feb 14) and it now seems it was done intentionally with the way the bar has handled the issue.
Towards the end of the night, I received my tab and my card back, then decided to pay it in cash rather than charging it to my card. This is something very common for any bar you go to. However, when I woke up the next morning (Monday, Feb 15), I received a notification stating that my card had been charged for my already paid tab.
I went in that day (Monday, Feb 15) and left my info for the owner and bartender from that night (Sarah) to contact me and get things squared away. Unfortunately I was never contacted. I’ve stopped by the bar three separate times now and nothing has come out of it. At this point it is clear they’re just blowing me off and sweeping my issue under the rug.
It’s as simple as checking the video from the date and time I was there to see that I paid with cash front and center at the bar, I gave a twenty, a ten and three one dollar bills on a $29 tab.
Since the incident, I have mentioned it to some friends who have frequented this bar more than I and they say that getting double charged is very common at this establishment. I wish I had known that before I ever spent a dollar here.
There are plenty of other bars nearby that have honest owners and bartenders. I’d go to any of them before goin to Outlaw.