Ordered directly through silver bird website and an hour later still no food, assuming delayed I called to double check and they had no order for us, this was 5mins before the restaurant closed, they asked to call me back whilst they looked into it, I didnt hold much hope until they called me back and said the order was found and would be out within 20mins and roughly 15mins later it turned up, the delivery driver was very apologetic and between the restaurant and delivery driver they gave us some complimentary items for the mix up which was appriciated and on further positive news the food was also really nice, so thanks silver bird for a wonderful meal if a bit late haha