We visited the cafe in the week with 3 of our friends, my baby and our dog. As soon as we walked in we did not feel welcome at all. It was as if we were a hindrance being there. There was no room upstairs so had to go downstairs which felt like more of a hindrance to them. As we sat down we heard one of the staff saying to another customer 'I'll get to you in a minute, everyone has come at once'. Another member of staff came downstairs and was very passive aggressive about where my sons pushchair was. Rather than ask politely if we could move it she decided to talk about it to another member of staff. There was only one young girl who worked there who was professional and lovely. Also there were no facilities to change our son and there was a leak in the bathroom ceiling that was 'solved' by an ice cream tub that was put on the toilet seat. We had to take the tub off to use the toilet. We will not be visiting again.Following from the rude response: you did NOT talk to me directly about my child's pushchair. I had to ask you if you wanted me to move it because you were speaking to another member of staff about it in a very rude way. Baring in mind, the pushchair moved a couple or inches, it was hardly in your way.Also, why is food being stored at your 'fire exit' where we saw members of staff bringing produce including open baguettes stuffed in their pockets, through the seating area?Rather than respond aggressively like I have seen on other reviews, admit your mistakes and be more professional! I have already passed the details of our experience onto the food standards agency.Why is it that when every customer writes a bad review you respond in a very rude manner and blame the weather and being busy?When we were there, there were only 4 tables of customers. A bit of is no excuse for having a leak in the ceiling and having a container on the toilet!
