Please let me start by saying, if you get into business with the people running this company. You will regret forever. My experience with this company has been extremely disappointing. There is no communication, only when convenient for them. No straight answers. They will always for your car back straightaway and not honour the contract. Refund will be given after you have reached your death bed and you will never want to hire a car from anyone else ever again. Sadly this company will continue to make many people very unhappy taking money from innocent people and people which are good. Georgina is a wonderful person when she is getting the business through the door. Then once she has you. Good luck. You have been informed you have been warned, the poor reviews and the poor score is no joke. Learn from my mistakes and find a decent company.