Not sure what to say. This is the first time I've ever had to leave anything other than a 5 star review.Place looked decent, cool theme and all, and was fairly busy. I ordered my food, got my drink and waited... and waited.... and waited.About an hour an fifteen minutes later part of a dish showed up (pancakes I hadn't ordered). Before I could say anything the waitress was gone again. I went ahead and ate them as I was hungry at this point. About 15 minutes, later my actual food arrived. Not all of it but the main part. I finished it off and waited for the check to arrive. Finally I just decided to go up to the counter and pay. I had to tell the lady what I had ordered so she could ring it up.An hour and forty five minutes later I was just disappointed. There seemed to be issues with plates and the buffet (as I've read on other reviews) and the staff must know their locals (I heard them talking to each other by first name) but it seems there is something off about Ollie's, hopefully they can get it worked out.