This is a photo of a barely lukewarm kebab. I don't usually give poor feedback, but this was over the top poor.2 ladies served us, looks like the mum first then the daughter. Mum was lovely, then she passed the kebab job onto her daughter, to toast it on the hot plate. Daughter lifted up the wrap and asked us if it's toasted enough? If we were good enough cooks, we'd do it ourself. We've paid for a kebab so that you can tell me when it's hot enough and good enough to eat. After being asked so many times if it's toasted enough (almost pestered with her horrible customer service too), we gave in and assume it'll be okay..?Took the kebab away to eat, had to go back there right away as it was not warm enough at all. The lady was so unwelcoming for a bad feedback, fair she didn't want to taste it but she didn't accept her downfall. If you want to run a business, learn to give good customer service, and that's with an easy smile, and then serve hot food hot!! She gave money back but what was more important is that she took feedback and made her business better.It's really too bad.
