Firstly I’d like to say the food was lovely, if I were to base the review on the food alone I’d give it 5 stars. But the service was seriously lacking.I was at the Grey Goose about 3 or so weeks ago with a group of friends.The waiter who took our orders was polite and our drinks came shortly thereafter. We waited for our food (2 pizzas, a salad and a wrap &fries) and after 40 minutes asked the waiter how much longer it would be. He checked and told us that the order never got to the kitchen (how does this happen?) and we'll get our food as soon as possible. After another 20 minutes we finally got our food.We were starving and immediately dig in. Everything was fine until one of us decided to use some ketchup from the sachets given to us and all of the sachets were already opened, used and empty. We moved them to the side and were disappointed by the entire visit.After finishing with the food, we waited 15 or so minutes for service to order more drinks but no staff came to our end of the restaurant, we eventually walked up to the bar and ordered drinks from there.We waited at least half an hour for all the plates to be collected from our table after finishing eating. By the time we were ready to leave we waited another 15 minutes for staff to appear to even ask for the bill. Once we got the bill at the table, staff disappeared once again and completely forgot about us wanting to pay for our orders. (Had to do some staring to make eye contact/wave hand in the air)Again the good was good, as were the drinks but the service was lacking quite frankly, it was like we were invisible or forgotten about.
