such a bad experience tonight. we order from here often and we mostly get the same thing every time. the duck had no flavour what so ever and the salt and pepper squid was absolutely disgusting. they usually make both dishes fairly well but tonight was just dreadful, so much so that I had to return the $28 beer batter like squid. my partner is a chef so we know what we're talking about. the salt and pepper squid we usually order looks exactly like the one pictured on their menu, it's usually light and crispy made from light flours such as semolina, cornmeal or rice flour which gives it that light batter that's unique to salt n pepper squid. anyway, tonights batter was extremely heavy like it was made from plain flour and water mixed with a heap of black pepper thick and undercooked we were not prepared to pay the ridiculous $28 for fish battered squid! it would of been okay of they just owned their mistake and refunded our money but instead they insisted it was a matter of taste and preference and nothing to do with them insisting that its the same recipe they've always used. even after showing them how completely different their menu picture is compared to what was in front of us they still insisted on gaslighting us. its like going to a fish and chip shop and them insisting that you have a crumb fish when you're clearly looking at a beer batter fish. we will never be back because of this. own your mistake instead of switching the blame that's all. we graciously kept the rice and duck and only returned the inedible squid.
