I came here a couple dozen times over the years. They use to be really decent. Now not so much. They cracked my rim from shoving it onto a tire machine that wasn’t for the type of rims I had. Cost me hundreds. Then to turn around I give them ANOTHER chance. My acquaintance owed them some money. Something I had nothing to do with at all had no idea about what they even said. I leave my four tires there from switching my rims and profile tires off to regular set. Asked if I could let them sit there just long enough to go pick up my truck. And then they turn around and tell me I can’t have my property back until this other guys pays them their money. Again this has nothing to do with me personally or my property. I ended up having to call the police. Very nasty people. I will never ever step foot on that property again. Honestly I’m not sure why the owner would treat a loyal customer like this in the first place. Especially seeing as how my mother is a very loyal customer and pays on time every single month. My acquaintance never intended on not paying them. But for the sheer fact they caused ME personally so much trouble on someone else’s behalf and deal they made totally makes me question the integrity of the son and the father of this business. I wouldn’t give this place one star if possible. I would never conduct business like this. Just a little token of advice…The customer is always right. Even if you think they are wrong. They are always right. Your customer is going to spread the word of mouth. And when you treat loyal long time customers like trash off the street you really never know who those people
Know. And if you keep conducting business in that manner you will continue to lose loyal customers. I use to always refer people to this place. Now I honestly tell them you got a better shot at swinging by the aminos in Phenix City.
