My husband and I brought my car in to have a general service done. We told them it was our daily driver, and we were hearing noises etc. Turns out the car needed brakes. Picked the car up, and all we heard was an incredibly loud screeching noise. Took it back to them, they said it was brake dust... The screeching sound came back. Took it back to them, and they said they needed to install the OEM brake shoes, said that was the problem. Maybe 2 weeks later we had to get it towed in!... because and even LOUDER noise happened in the brakes. They said it was the springs... So 4 times in... For brakes. Oh and when we picked it up this last time my AC magically stopped working. Took it to another auto place today zero freon... I wonder how that happens when it was working perfectly fine before we took it in the fourth time. Now granted, they didn't charge us... but clearly they are not capable of doing a simple brake job in one visit.
We also had another vehicle in there to fix windshield wipers, took 3 times to finally fix that.