Terrible experience. It probably depends on your technician, but I had the owner and my mom had someone else. They both didn't bother switching out their tools or wiping down their stations before seeing us. My arms and hands were surrounded by the nail filings from a previous client. Absolutely disgusting. My mom recounted a similar situation at her station. He used a drill on my nails when I didn't even have nail polish on to begin with- since I rarely get my nails done.
My actual gel manicure was sloppy and it looked like I had fat marshmallows oozing off of my nails. When I made a comment about the look of it, the owner blamed me for moving my hand while it was in the UV box, but I had held them still. I observed him speak harshly and disrespectfully to other clients and his staff. One staff member gave me an apologetic look. I felt bad for the business environment- it did not seem like a pleasant place to work. Based on the other reviews, I am betting I just caught them at a particularly stressful time.
I paid and immediately left to go to a salon across the street to have my gel nail polish removed. My nails were damaged severely because of this experience and it will take a few months to get them healthy again. I was very disappointed.
