Wish I'd read the ratings before going! They are unfortunately accurate. The people running the joint have no urgency, no hospitality training, and no concept of work vs home conduct... They make assumptions about what you want, don't stock the ingredients to make the food they sell, and produce possibly the slowest pizza service I have ever witnessed. Genuinely shocked this place manages to remain open. I have no doubt this is because of where they are located, giving them access to people visiting Melbourne looking for a quick meal as we were.