Amy was amazing! I brought my mom out and she got a basic mani/pedi for $40 + I got a shellac removal + mani with shellac and basic pedi for $60. I had Amy and she was so precise and caring. I have had my fingers and toes done by maybe 20 different people in my lifetime and she was awesome. I booked 30 min before the appt, they held the appt for us without any wait on a Saturday morning. The equipment was clean and clearly sterilized. My only feedback for improvement would be to have the massage chairs reupholstered - there are cushions over the chairs because the internal padding has worn away. Also, just as with most places, beware of secret charges, for example if you accept the sugar scrub, that adds $10 onto your bill (which is for sure overpriced). I would go back in a heart beat! Oh and they were so good with my mom, my nails too longer and they let her relax in the massage chair until I was done :)