I would give it a full 5 stars if the lady who was rude to us was demoted back to a clerk. My daughter and I used to go here quite often. We never complained about the prices because if the owners are the family I think they are they support lots of charities, especially for veterans. One lady who gave us a fake name got mad at me because my card had problems scanning and asked for another which I did not have. I recommended trying a verbal authorization and she freaked out. I said you know what its sad that we never complain about the prices like others but you wont try to figure this card issue out. She yelled she is calling someone so I said never mind don't call anyone we will go and wont return. We don't want trouble. She is somewhat sarcastic and grumpy all the time I see her there. She is not a good customer builder, but everyone deserves to work. I will say she should not be a manager. I called back one day to see if someone else could let us return and she got the phone again and gave us a fake name and fake number for the owners. Like I said if this is the family I think it is your money is reinvested back in the community with those who need help. Spend your money here with a clean conscience. Unfortunately, we are under the ban!!!